We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our refund policy below.
Returns
We accept returns within 14 days of purchase. Items must be unused, in their original condition, and in the original packaging. Items must have all labels attached.
How to Request a Refund
To initiate a return or refund, please contact us at returns@thebohocompany.com with your order number and reason for return.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
Non-Refundable Items
Certain items are non-refundable, including sale items and jewellery.
Exchanges
If you would like to exchange an item, please contact us and we will do our best to accommodate your request.
Contact Us
If you have any questions about our refund policy, please get in touch at returns@thebohocompany.com